Categorie| Rank | Bedrijf | |
|---|---|---|
| 1 | Booking.com | |
| 2 | KLM | |
| 3 | BCD Travel | |
| NPS | ||
| 1 | KLM | |
| 2 | Booking.com | |
| 3 | BCD Travel | |
| Klantgerichtheid | Score | |
| 1 | KLM | |
| 2 | Booking.com | |
| 3 | BCD Travel | |
| Productleiderschap | Score | |
| 1 | Booking.com | |
| 2 | KLM | |
| 3 | BCD Travel | |
| Excellente uitvoering | Score | |
| 1 | Booking.com | |
| 2 | KLM | |
| 3 | BCD Travel | |