Categorie| Rank | Bedrijf | |
|---|---|---|
| 1 | Thalys | |
| 2 | Schipholtaxi | |
| 3 | Uber | |
| 4 | Arriva | |
| 5 | NS (Nederlandse Spoorwegen) | |
| 6 | Valys | |
| NPS | ||
| 1 | NS (Nederlandse Spoorwegen) | |
| 2 | Thalys | |
| 3 | Schipholtaxi | |
| 4 | Valys | |
| 5 | Arriva | |
| 6 | Uber | |
| Klantgerichtheid | Score | |
| 1 | Uber | |
| 2 | Thalys | |
| 3 | Schipholtaxi | |
| 4 | Arriva | |
| 5 | NS (Nederlandse Spoorwegen) | |
| 6 | Valys | |
| Productleiderschap | Score | |
| 1 | Thalys | |
| 2 | Uber | |
| 3 | Schipholtaxi | |
| 4 | Valys | |
| 5 | Arriva | |
| 6 | NS (Nederlandse Spoorwegen) | |
| Excellente uitvoering | Score | |
| 1 | Schipholtaxi | |
| 2 | Uber | |
| 3 | Thalys | |
| 4 | Valys | |
| 5 | Arriva | |
| 6 | NS (Nederlandse Spoorwegen) | |