Categorie| Rank | Bedrijf | |
|---|---|---|
| 1 | KPN | |
| 2 | Huawei | |
| 3 | BT Global Services | |
| 4 | Samsung Electronics Benelux | |
| 5 | Microsoft | |
| 6 | T-Mobile (Odido) | |
| 7 | Gigaset | |
| 8 | Tele2 (Odido) | |
| 9 | VodafoneZiggo | |
| NPS | ||
| 1 | Samsung Electronics Benelux | |
| 2 | KPN | |
| 3 | BT Global Services | |
| 4 | Microsoft | |
| 5 | T-Mobile (Odido) | |
| 6 | VodafoneZiggo | |
| 7 | Gigaset | |
| 8 | Huawei | |
| 9 | Tele2 (Odido) | |
| Klantgerichtheid | Score | |
| 1 | Huawei | |
| 2 | KPN | |
| 3 | BT Global Services | |
| 4 | T-Mobile (Odido) | |
| 5 | Tele2 (Odido) | |
| 6 | Gigaset | |
| 7 | Microsoft | |
| 8 | Samsung Electronics Benelux | |
| 9 | VodafoneZiggo | |
| Productleiderschap | Score | |
| 1 | KPN | |
| 2 | Huawei | |
| 3 | Microsoft | |
| 4 | BT Global Services | |
| 5 | Samsung Electronics Benelux | |
| 6 | T-Mobile (Odido) | |
| 7 | VodafoneZiggo | |
| 8 | Gigaset | |
| 9 | Tele2 (Odido) | |
| Excellente uitvoering | Score | |
| 1 | KPN | |
| 2 | Huawei | |
| 3 | Samsung Electronics Benelux | |
| 4 | Microsoft | |
| 5 | BT Global Services | |
| 6 | T-Mobile (Odido) | |
| 7 | Gigaset | |
| 8 | Tele2 (Odido) | |
| 9 | VodafoneZiggo | |