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MT1000: Best in CRM-software

Dit zijn de beste dienstverleners in crm-software, volgens zakelijke beslissers.

CRM-software

1 AFAS
2 Salesforce
3 SAS
4 Archie
5 Microsoft (Dynamics)
6 Oracle (CRM on demand)
7 Exact
8 Bpm’online
9 SAP
10 Maximizer

Runner up

1 Qubics
2 PerfectView

Hoogste NPS-score

1 Bpm’online
2 AFAS
3 SAS
4 Archie
5 Maximizer
6 Salesforce
7 Qubics
8 Exact
9 Oracle (CRM on demand)
10 Microsoft (Dynamics)
11 PerfectView
12 SAP

Klantgerichtheid

***** AFAS
**** Microsoft (Dynamics)
**** Oracle (CRM on demand)
**** Salesforce
**** Archie
**** SAS
**** PerfectView
**** Exact
**** SAP
*** Qubics
*** Maximizer
*** Bpm’online

Productleiderschap

***** Salesforce
***** AFAS
***** Microsoft (Dynamics)
**** SAP
**** Qubics
**** Oracle (CRM on demand)
**** Exact
**** SAS
**** Archie
**** PerfectView
*** Maximizer
*** Bpm’online

Excellente uitvoering

***** AFAS
***** SAS
***** Salesforce
**** Microsoft (Dynamics)
**** Archie
**** Oracle (CRM on demand)
**** Exact
**** SAP
**** Maximizer
**** Qubics
**** PerfectView
*** Bpm’online